Last updated: July 10, 2025

1) Company & Contact Information

This website (“Site”) is operated by Contacto Vital LLC (“we,” “us,” “our”), doing business as Contacto Vital.

Business address: 915 Middle River Dr, Suite 519, Fort Lauderdale, FL 33304, USA

Email: info@contactovital.us • Phone/WhatsApp: +1 (754) 269-5008

Customer service: 24/7

Note for customers: We provide a physical street address and direct contact channels for support and dispute resolution.

2) Products & Eligibility

We sell wellness products intended for adult consumers. You must be 18+ to purchase. We do not provide medical advice; see §12.

3) Pricing, Taxes & Currency

Prices are shown in the currency displayed at checkout. Applicable taxes, duties, and shipping are calculated at checkout and may vary by destination. Prices may change at any time prior to order placement.

4) Orders & Acceptance

Your order is an offer to purchase. We may accept or reject any order (e.g., suspected fraud, inventory limits, regulatory restrictions). Acceptance is confirmed via order-confirmation email.

5) Payment & Billing Descriptor

We accept the payment methods shown at checkout and use a third-party payment processor. By submitting an order, you authorize us (and our processor) to charge your selected payment method for the total amount shown at checkout, including taxes and shipping.

Billing descriptor: [BILLING DESCRIPTOR, e.g., “CONTACTO VITAL +1-754-269-5008”].

If your descriptor differs, we will disclose it at checkout and in the order confirmation.

6) Shipping & Delivery Policy

Processing & fulfillment: Orders are typically prepared promptly; delivery timing depends on the carrier (primarily UPS) and the destination.

Carrier(s): UPS (and other carriers as displayed at checkout).

Delivery areas: To the destinations offered at checkout.

Shipping costs: Calculated and shown at checkout.

Risk of loss: Transfers upon delivery to the address you provide. Please ensure accurate and secure delivery information. We are not liable for delays, loss, or damage after carrier handoff, but we will assist you in opening a carrier claim where applicable.

7) Returns, Refunds & Exchanges

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  Return window: Within 30 days of delivery for unopened/unused items in original packaging.
  
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  How to return: Contact info@contactovital.us for an RMA and instructions before sending any item back. Unauthorized returns may be refused.
  
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  Who pays return shipping: Customer, unless the product is defective or the return is due to our error.
  
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  Refund timing: To the original payment method within 5–10 business days after we receive and inspect eligible returns.
  
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  Non-returnable items: Opened consumables, items marked final sale, and damaged items not due to carrier or our error.
  
  This policy is stated pre-checkout and restated in your order confirmation.
  

8) Subscriptions & Recurring Billing (if offered)

If you enroll in a subscription, you agree to recurring charges at the selected interval (e.g., every 30/60/90 days) until you cancel. We send email notices before each renewal.

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  Manage/cancel: Via your account portal (if available) or by emailing info@contactovital.us at least 3 business days before the next renewal.
  
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  Changes: We’ll notify you at least 15 days in advance of subscription price/frequency changes.
  
  Required checkout consent text:
  

“I authorize Contacto Vital LLC to charge [amount/currency] to my payment method [interval] until I cancel. I understand how to cancel per the Terms.”

9) Chargebacks & Dispute Resolution

Please contact info@contactovital.us or +1 (754) 269-5008 first so we can resolve issues quickly (refunds, replacements, shipping claims). If you suspect unauthorized card use, notify your bank immediately. Filing a chargeback before contacting us may delay resolution.

10) Intellectual Property

All Site content (text, images, trademarks, product names, and designs) is owned by Contacto Vital LLC or its licensors and protected by IP laws. You may not use our marks or content without written permission.

11) User Content & Acceptable Use

You are responsible for content you submit (e.g., reviews). Do not post illegal, infringing, defamatory, deceptive, or harmful material. We may remove content that violates these Terms.

12) Health & Safety Disclaimer (No Medical Advice)

Product information is for informational/wellness purposes only and is not medical advice. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before using any supplement, especially if you have a medical condition, take medications, or are pregnant/nursing. Individual results vary.

FDA Disclaimer (U.S.): Statements on this Site have not been evaluated by the U.S. Food & Drug Administration.

13) Compliance, Customs & Restricted Regions

We may refuse or cancel orders where products are restricted. You are responsible for compliance with local laws and for any customs duties, taxes, or clearance processes.

14) Privacy & Security

Your use of the Site is also governed by our Privacy Policy (see the “Privacy Policy” link in the footer). Payments are processed by our third-party payment processor; we do not store full card numbers on our systems.

15) Limitation of Liability

To the maximum extent permitted by law, Contacto Vital LLC is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

16) Warranties

Except as expressly stated in writing, the Site and products are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

17) Governing Law & Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Broward County, Florida, unless mandatory consumer laws provide otherwise.

18) Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance.

19) Contact

Questions or requests? info@contactovital.us • +1 (754) 269-5008 •

915 Middle River Dr, Suite 519, Fort Lauderdale, FL 33304, USA